Terms and Conditions

Welcome to Misensor Tech Co., Ltd. ("Misensor", "we", "us"). By accessing and using our website (www.misensor.net) and purchasing our products, you agree to the following terms and conditions.

1. General and Seller Identity

These terms apply to all visitors, users, and customers of www.misensor.net. We reserve the right to update these terms at any time; the version published on this page at the time of your order applies to that order.

Seller: Misensor Tech Co., Ltd.
Address: No.500, Jianyun Road, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA
Email: [email protected]
Phone / WhatsApp: +86 137 6157 1029

2. Products, Quotations and Orders

• This Site presents our product range and accepts inquiries. Submitting an inquiry is not an order.
• Quotations are provided in writing (including by email) and are valid for the period stated in them.
• A contract is formed when we confirm your order in writing, including by proforma invoice or order confirmation. Orders are subject to acceptance and availability.
• We may decline or cancel an order, for example in case of pricing errors or stock unavailability; if we cancel an order you have paid for, we will refund the full amount paid for that order.
• All product specifications are subject to change without notice. Product images are for reference only; actual products may vary.

3. Product Information and Datasheets

Datasheets and technical documents on this Site are provided for product selection and preliminary design. Ratings and dimensions can vary by exact option code and configuration. For production projects, the final signed drawing and the specifications confirmed in our written quotation prevail over website content in case of any discrepancy.

4. Pricing and Payment

Prices are stated in individual quotations, in USD unless otherwise specified. Prices do not include shipping, taxes, or duties unless expressly stated in the quotation. Payment terms and methods are specified in the quotation or proforma invoice.

5. Shipping and Delivery

Shipping methods, lead times, and delivery terms are described in our Shipping & Delivery policy. Delivery dates are estimates unless a fixed date is confirmed in writing.

6. Returns and Warranty

Returns, refunds, and warranty claims are handled under our Returns & Warranty policy. Our products are warranted against defects in materials and workmanship for 12 months from the date of shipment, or for the longer period specified in the individual product datasheet.

7. Consumer Rights

If you purchase as a consumer (for purposes outside your trade or business), nothing in these terms limits or excludes any mandatory statutory rights you have under the law of your country of residence, including, for EEA consumers, the 14-day right of withdrawal described in our Returns & Warranty policy and statutory conformity guarantees for goods.

8. Intellectual Property

All content on this website, including text, graphics, logos, product images, and technical specifications, is the property of Misensor Tech Co., Ltd. and is protected by copyright laws.

9. Limitation of Liability

To the maximum extent permitted by law, Misensor shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability toward consumers under mandatory law.

10. Privacy

How we collect and use personal information is described in our Privacy Policy and Cookie Policy.

11. Governing Law

These terms are governed by and construed in accordance with the laws of the People's Republic of China. This does not deprive consumers of the protection of mandatory provisions of the law of their country of residence.

12. Contact

For questions regarding these terms, contact us:
Email: [email protected]
Phone / WhatsApp: +86 137 6157 1029
Address: No.500, Jianyun Road, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA

Last updated: November 2026